Analyst – Inbound Chat – Customer Services (Pune)
Analyst – Inbound Chat – Customer Services (Pune)
Blog Article
We're searching for a dedicated and motivated Specialist to join our vibrant Customer Services team in Pune. In this role, you will be the first point of interaction for our valued customers via inbound messaging. Your primary responsibility will be to provide outstanding customer service by resolving their inquiries in a timely and efficient manner. You will also play a crucial role in identifying customer needs and offering solutions to enhance their overall experience.
- Responsibilities include but are not limited to:
- Provide prompt and accurate responses to customer inquiries via inbound support platforms.
- Troubleshooting customer issues with empathy and speed.
- Documenting customer interactions accurately and efficiently in our CRM system.
- Collaborating with other departments to ensure smooth customer service operations.
If you are a people-person with excellent communication skills and a passion for providing top-notch customer experiences, we encourage you to apply!
Launch Your Career as an Inbound Chat Analyst in Customer Operations at Eclerx
Are you a passionate individual with a talent for interaction? Do you thrive in a fast-paced environment where you can make a difference? Then we have the perfect opportunity for you! Eclerx is seeking a skilled Inbound Chat Analyst to join our Customer Operations team.
In this role, you will be the first point of contact for our valued customers, providing them with efficient support via live here chat. You'll address a spectrum of customer inquiries, ensuring their delight.
- Develop your customer service expertise.
- Team up with a talented team of professionals.
- Acquire valuable experience in the tech industry.
If you are ready to make an impact, we encourage you to apply today!
Technical Advisor: Inbound Chat at Eclerx Pune
Are you a dedicated communicator with a knack for resolving customer issues? Do you thrive in a fast-paced environment and enjoy helping people? Then look into this exciting opportunity as an Inbound Chat Specialist at Eclerx Pune!
At Eclerx, we are committed to providing exceptional customer service. As an Inbound Chat Specialist, you will be the first point of interaction for our valued customers, supporting them with their questions through live chat.
- Responsibilities include:
- Proactively connecting with customers via live chat
- Offering prompt and helpful solutions to customer requests
- Updating a friendly and professional demeanor at all times
- Coordinating with other teams to provide seamless customer service
If you are a team player with excellent interpersonal skills, and a firm work ethic, we encourage you to apply! This is an amazing opportunity to advance your career in customer service while playing a role in a growing company.
Eclerx is Hiring Inbound Chat Analysts for Customer Operations Team
Are you a service-driven individual with exceptional communication skills? Eclerx is actively seeking Inbound Chat Analysts to join our dynamic Customer Operations team. We are a leading global provider of BPO solutions, and we're committed to exceeding expectations in customer experiences.
As an Inbound Chat Analyst, you will be the first point of contact for our customers via live chat. You will address concerns in a quick and courteous manner, while maintaining a professional and respectful attitude.
- Responsibilities include but are not limited to:
- Responding to customer inquiries via live chat
- Providing accurate information about our products and services
- Resolving customer issues in a timely manner
- Maintaining a high level of customer satisfaction
If you are passionate about providing exceptional customer service and thrive in a fast-paced environment, we encourage you to apply today!
Jumpstart Your Career: Inbound Chat Analyst Opportunity at Eclerx
Are you a motivated individual with a passion for customer service? Do you thrive in a fast-paced environment? Then this is the ideal opportunity for you! Eclerx is currently seeking talented individuals to join our team as Inbound Chat Analysts.
In this role, you will be the first point of contact for our customers, providing timely and exceptional support via live chat. You'll be responsible for resolving customer inquiries, diagnosing issues, and providing a positive customer experience.
We offer a collaborative work environment with opportunities for development. If you are excited to make a contribution, we encourage you to apply!
Revolutionize Customer Experiences as an Inbound Chat Analyst at Eclerx Pune
Are you a enthusiastic individual with a astute eye for detail and a commitment to deliver exceptional customer service? Eclerx Pune is searching an Inbound Chat Analyst to join our dynamic team!
In this crucial role, you will be the primary point of contact for our valued customers. You will address their concerns in a efficient and courteous manner. Your communication skills will be instrumental in creating positive customer interactions.
At Eclerx Pune, we aim to create a collaborative work environment where you can develop both personally and professionally. We offer competitive compensation and benefits packages, as well as chances for skill advancement.
- If you are a results-oriented individual with a solid work ethic and a genuine desire to make a significant impact, we encourage you to apply!